Privacy policy

Privacy Policy

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide us with, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s IP address, which allows us to obtain more details about the browser and operating system you are using.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

ARTICLE 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it for that specific reason only.

If we ask for your personal information for another reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to refuse.

How can I withdraw my consent?

If after giving your consent, you change your mind and no longer consent to our contacting you, collecting your information, or disclosing it, you can notify us by contacting us at support@luppa.fr.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Sale and Use.

ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored in Shopify’s data storage system and databases, and in the general Shopify application. Your data is kept on a secure server protected by a firewall.

Payment:

If you make your purchase through a direct payment gateway, Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). The information related to your purchase transaction is retained as long as necessary to complete your order. Once your order is finalized, the purchase transaction information is deleted.

All direct payment gateways comply with PCI-DSS, which is managed by the PCI Security Standards Council, a joint effort of companies like Visa, MasterCard, American Express, and Discover.

The PCI-DSS requirements ensure the secure processing of credit card data by our store and its service providers.

For more information, please see Shopify's Terms of Use here or Privacy Policy here.

ARTICLE 5 – THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party service providers, like payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

For these providers, we recommend that you carefully read their privacy policies to understand how they will handle your personal information.

Remember that some providers may be located or have facilities located in a jurisdiction different from yours or ours. So, if you decide to proceed with a transaction that requires the services of a third-party provider, your information may be subject to the laws of the jurisdiction in which the provider is located or the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information you provide for the transaction could be disclosed under US law, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Sale and Use.

Links:

You may be led to leave our website by clicking on certain links on our site. We are not responsible for the privacy practices of these other sites and recommend that you carefully read their privacy policies.

ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that they are not lost, misused, accessed, disclosed, altered, or inappropriately destroyed.

If you provide us with your credit card information, it will be encrypted using SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional standards generally recognized by the industry.

COOKIES:

Here is a list of cookies we use. We have listed them here so you can decide whether or not to allow them.

_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data retained, persists for 30 minutes from the last visit. Used by our website provider's internal stats tracking system to record the number of visits.

_shopify_uniq, no data retained, expires at midnight (based on the visitor's location) the next day. Calculates the number of visits to a store by a unique customer.

cart, unique identifier, persists for 2 weeks, stores shopping cart information.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the store has a password, used to determine if the current visitor has access.

ARTICLE 7 – AGE OF CONSENT

By using this site, you declare that you have reached the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their publication on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you know what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is bought or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.